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Knowledgebase: General Usage
CubeCart keeps logging me out and the basket is empty?!
Posted by Al Brookbanks on 22 May 2014 09:48 AM

This issue is common if the cookie domain is set incorrectly especially if SSL is enabled and CubeCart tries to switch between http://example.com and https://www.example.com or vice versa.

To resolve this please login to the admin side of your store and go to the stores setting section. Click the SSL tab and make sure the cookie domain has correct value. 

Normally this is your top level domain with a dot (or period) at the start. So if you domain was example.com the value should be ".example.com".

 


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