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Knowledgebase: CubeCart v6
My store redirects to the admin dashboard when I click "Save"?!
Posted by Al Brookbanks on 21 August 2014 09:31 AM

The Problem:

When you try to save or edit a product from the admin control panel of your store the changes are not saved and you are redirected to the dashboard.

The Reason:

CubeCart posts quite a lot of form fields to the server for processing. Some web hosting companies set a limit to the number of form variables the server will accept. This can happen if you have a lot of product option combinations for example. CubeCart sends the data to the server and if it goes over this limit the data is lost completely or truncated. CubeCart panics back to the dashboard as it isn't reieving the result it expected.

The Solution:

The web hosting company need to increase the amount of form "post vaiable" it can accept by increasing the value of "max_input_vars" in the php.ini file. Nothing can be changed in CubeCart to rectify this.