Office Hours
Day Hours (GMT)
Bank Holidays Closed
Monday 9:00 - 17:30
Tuesday 9:00 - 17:30
Wednesday 9:00 - 17:30
Thursday 9:00 - 17:30
Friday 9:00 - 17:30
Saturday Closed
Sunday Closed
Our office is currently closed for Spring bank holiday
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Knowledgebase : General Usage
If you can't remember the login to the admin side of your store and the password rest tool isn't sending you an email to regain access the only way access can be regained is to forcefully change it in the database. 1. Via your web hosting account logint...
This issue is common if the cookie domain is set incorrectly especially if SSL is enabled and CubeCart tries to switch between [] and [] or vice versa. To resolve this p...
CubeCart has no direct integration with WordPress. Saying this it can work great along side it and many websites are powered by a number of different solutions for different tasks. A typical example may have a sitemap like; SOLUTION TYPE SOLUTION ...
For security reasons CubeCart prevents errors from being shown on screen. It's obvioulsy crucial to know what the error is to be able to fix it. There are a few places to look for the detailed error message; * Login to the admin side of your store an...
CubeCart has a set upload image upload limit of 350 Kilobytes in file size. There should be no need to upload images in any greater size than this whilst retaining a high quality. There are two reason this limit has been imposed; * CubeCart used the G...
CubeCart will only accept certain actions such as posted forms once it has validated that the request is from the expected source. It does this by setting a security token on each page load which is generated by the server. Once an action is sent to the s...
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