Office Hours
Day Hours (GMT)
Bank Holidays Closed
Monday 9:00 - 17:30
Tuesday 9:00 - 17:30
Wednesday 9:00 - 17:30
Thursday 9:00 - 17:30
Friday 9:00 - 17:30
Saturday Closed
Sunday Closed
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Knowledgebase : Install / Upgrade Service
We will aim to install your store on the same business day as the order is completed. To do this however we must be supplied with the correct FTP and MySQL credentials. You are responsible to get these from your web hosting control panel or hosting suppor...
After you have purchased our installation service we need the following data to install your store: Either: A) Specific Information 1. FTP Access - FTP Address - FTP Username - FTP Password 2. One MySQL database - Database Host (No...
We do! Please checkout our "Technical Support & Managament []" plan. If you are upgrading to a new major version (e.g. v4 to v6) we will create an archive of your existing store. This means that after the upgrta...